Our Terms & Conditions

For all purposes in these Terms and Conditions, "Darren Systems" is the company name and website operated by Darren Systems Limited - Uganda Company Registration Number: 80020001939905


Definitions Of Terminology used in these Terms and Conditions.

Domain Name: Any domain name registered through Darren Systems as the Registrar of record.
Domain Name Services: Any Domain Name registration, renewal and other services associated with a Domain Name.
Email Address: An email address provided by Darren Systems in accordance with these Terms and Conditions.
Hosted Website: A Registrant’s website that is hosted by Darren Systems in accordance with these Terms and Conditions.
Registrant: An individual or organisation whose Domain Name is registered with Darren Systems. A Registrant is also referred to as the “Name Holder” of the Domain Name.
Relevant Party: Includes each of the following parties: Darren Systems, the Registry and any other entity with whom any of the preceding parties is in a business relationship; every officer, employee, contractor, agent of any entity specified above anyone else that Darren Systems may procure to perform any obligations or duties of Darren Systems under any agreement you have with Darren Systems.
Services: Domain Name Services and/or Web and Email Services. Any web services or email services offered or provided by Darren Systems in addition to Domain Name Services.
You: The Registrant of the Domain Name.

  • 01.   Any notice to be given by Darren Systems under these Terms and Conditions or in relation to any services provided by Darren Systems will be in writing sent to the email address recorded in the Register in respect of the relevant domain name/service or by posting the relevant information on Darren Systems' website. Such notice shall be deemed to have been given at the time it is sent by Darren Systems.
  • 02.    Darren Systems may alter any fees set out in this clause at any time on 30 days prior written notice; and the payment terms related to any Domain Name Service and/or Darren Systems Service.
  • 03.   All our prices can be viewed on our website, no hidden costs as regards to the products listed on our website at www.darrensystems.com
  • 04.   Payment reminders will be sent to you by email before the payment due date. Failure to settle your invoices before the due date will result in suspended, and ultimately terminated service.
  • 05.   All fees are payable in advance unless specified otherwise.
  • 06.   Free migration is only applicable to similar platforms. For example from cpanel to cpanel, free migration is not applicable to different panel based services such as from plesk to cpanel.
  • 07.   All fees are non-refundable, and a renewal fee is payable in respect of the renewal of each Web Hosting, Email, & Domain Name registration Services.
  • 08.   Darren Systems has no obligation to record the registration of any Domain Name if Darren Systems has not received the applicable fees for that Domain Name.
  • 09.   Failure to pay the domain name renewal fee in respect of a Domain Name registration will result in cancellation of that domain name registration
  • 10.   If you transfer the Domain Name to another entity or Registrar all charges owing to Darren Systems as at the date of the transfer are immediately due for payment.
  • 11.   Any amounts payable by a Registrant as a result of exceeding email or website limits will be charged monthly in arrears and will be due by the date specified on the invoice.
  • 12.   Darren Systems Limited has the discretionary right to refund in part or in full any non-refundable fees where we have confirmed in writing the existence of such a billing irregularity, and Darren Systems Limited may require you to return signed documentation before exercising its discretionary right to process a refund
  • 13.   All fees paid to Darren Systems are non-refundable. However, where you pay for registration of a Domain Name and that Domain Name is not accepted for registration through no fault of your own, then Darren Systems will provide a credit to your account for an amount equivalent to the unused third party registration fees that you have paid. You will be entitled to use that credit towards payment of fees for registration of an alternative Domain Name or towards payment for any other Services that Darren Systems provides to you, provided that you apply the credit within 365 days of the credit being loaded onto your account. If you have not applied the credit within 365 days of it being loaded onto your account, the credit will be forfeited.
  • 14.   Unless otherwise agreed in writing, these Terms and Conditions contain all the terms of our relationship and continues to apply no matter where you are located at the time any of the Services are provided or where you reside, and shall continue to apply until these Terms and Conditions are cancelled or terminated, except as otherwise stated in these Terms and Conditions.
  • 15.   Cancellation of a Domain Name or a Web and/or Email Service: You may cancel a Domain Name or any Web and Email Service at any time by notifying Darren Systems in writing. You agree that: on receipt of such notice, Darren Systems will cancel the relevant Domain Name and/or cancel the relevant Web and Email Service; and Darren Systems will have no liability to you whatsoever in relation to such deletion and/or cancellation. Darren Systems may, in its sole discretion, cancel a Domain Name and any additional services such as Web and Email Services provided to you by Darren Systems in respect of that Domain Name upon 14 days' notice where you fail to pay any fees that are due to Darren Systems. Either party may terminate this agreement and cancel the Domain Name on one month's written notice to the other party.
  • 16.   As a Darren Systems registered customer, you agree to receive emails as regards to our products and service offerings. You may unsubscribe from the newsletters by clicking the unsubscribe link at the bottom of any newsletter we’ve sent. For your convenience, all information provided during registration is subject to Darren Systems privacy policy, www.darrensystems.com/our-privacy-policy
  • 17.   Darren Systems may transfer its rights and obligations under these Terms and Conditions to any third party upon prior written notice to you. If any provision of these Terms and Conditions is held to be unenforceable in whole or in part all other provisions contained herein shall continue to be valid and enforceable. Each provision of these Terms and Conditions is separately binding on Darren Systems. If, for any reason, you, any Relevant Party cannot rely on any applicable provision in these Terms and Conditions, all other applicable provisions in these Terms and Conditions shall nonetheless be binding.
  • 18.   To the extent permitted, the parties agree that: any dispute or claim arising out of or in connection with these Terms and Conditions must be brought within 60 days from the date on which the event giving rise to the dispute or claim occurred; where you or any Registrant for whom you are acting as agent supplies incorrect information regarding a Domain Name and Darren Systems incurs costs in any matter concerning that Domain Name, Darren Systems may recover those costs from you.
  • 19.   The cancellation or termination of these Terms and Conditions will not affect any rights or obligations that have arisen prior to such cancellation or termination of these Terms and Conditions, and which by their nature survive (or should survive) the cancellation or termination, including, without limitation, any warranties, indemnities and limitations of liability provisions.
  • 20.   Changes to Terms and Conditions Darren Systems reserves the right to amend these Terms and Conditions at any time by thirty days' prior written notice to you ("Relevant Notice Period"). You agree that your use of any Domain Name or other Service following the expiry of the Relevant Notice Period will constitute your acceptance of the modified Terms and Conditions. In some circumstances it may not be possible to provide a 30 day notice period, however in these circumstances we will endeavour to provide you with as much notice as possible.
  • 21.   Termination or Expiry of these Terms and Conditions Where the Registrant transfers its Domain Name/Any Services from Darren Systems to another Registrar in accordance with the relevant Policies and these Terms and Conditions, the parties agree that these Terms and Conditions will terminate effective from the date of such transfer. The parties agree that these Terms and Conditions will terminate on the effective date of the cancellation of the Registrant's Domain Name (and associated Web and Email Services) in accordance with the terms specified in the Cancellation of a Domain Name or a Web and/or Email Service Section of these Terms and Conditions.
  • 22.   The parties agree that these Terms and Conditions will expire where the Registrant's Domain Name/Hosting/Other Services licence expires and is not renewed by the Registrant prior to the deletion of the Domain Name.
  • 23.   Compliance With Local Laws Darren Systems makes no representations or warranties that the products of services provided on our web site are appropriate for every country or jurisdiction. Regardless of which jurisdiction you are domiciled on, some products, or services, or web content may be considered illegal. Anyone who orders or uses products or services provided on the Darren Systems web site must ensure that they comply with all local laws, rules and regulations. For country code top level domain names, it is your responsibility to ensure you comply with the local laws of that respective country.
  • 24.   Darren Systems will take reasonable precautions to protect the information it obtains from you from loss, misuse, unauthorized accessor disclosure, alteration or destruction of that information.
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